I’ve been away from my computer for a couple of days as we have been moving into the new house. I just wanted to tell you again how pleased we are with how the floors turned out. Thank you so much for the stellar performance and the outstanding customer service – we really appreciate it! And, thank you for leaving the products – we are now a customer for life! We will be in touch soon, after the landscaping is complete, to have you come back to do the exterior stone floors and to dye the expansion joints. Thanks again!
Vickie L. Capps
Hello Lenny, this is Beth Kaufman , remember Maria gave me your name and number….. anyways I just wanted to let you know that Zack and the crew just left and the floors are beyond amazing!! We are phenomenally pleased and will be recommending your company to everyone we know!! Also want you to know that we have a sincere adoration for Zack and Travis. What genuine great men they are and professional hard workers! Thank you for sending the best of your people to us!! From my glorious travertine and marble and granite shiny home, I thank you again,
Beth Kaufman and Howard Blum
I cannot express to you how completely satisfied both my wife and I are with the job that was done recently on the stone in my house. My wife and I bought this home 2 years ago and we are living with 12 year old flooring. Previous owner owned 5 golden retrievers that ruled the house. One of the byproducts that was left behind was scratched and soiled floors. In addition, what ever chemical the previous owner used on the countertops works better as a stone etcher, than a cleaner. Your team, lead by Zach blew us away. With so many projects, my wife and I are ready to tackle but we are limited on the amount of time that we can invest in the work. One motivating factor in us choosing to do the work ourselves is not the desire to pinch a penny and be a DIY’er, but most contractors do not put the care and concern into a project like we would ourselves.
Zach proved us wrong. He and his team were efficient, polite, professional and truly exhibited the care for our home that we would have if we had done the work ourselves.. (OK, and he did a much better job) There is no way that my wife and I could have done the job ourselves with the same results. It was a pleasure to work with Pellegrino and my only complaint is that the 2 business cards that he left with me as he said good by, will not be enough for me to recommend to all of the friends, family and neighbors that I will send your way.
Thank you for all of your help and not to mention the aggressive quote that you provided. See you in a few years.
Good morning Lenny,
The carpet looks amazing. I am really happy! Thank you for restoring my faith in good guys! Hate to say “good contractors,” as you are so much more than that. You are an honest, ethical, reliable businessman who really cares about the people you work with and your own family/business reputation. More than that, you are a good person. There’s no b.s. about you or your guys. It’s been a pleasure from start to finish, and I am always going to be able to refer my friends to you with no hesitation or qualification, such a rare thing to be able to do these days,
Thank you Lenny!
Hi Lenny…I just wanted to thank you for your great support in backing up your work and the desire to make the result of our job the way we all wanted it to be. Hopefully, after the next rain, or other water falls on the concrete, it will sustain the fine appearance it now has.
It’s been a pleasure working with you as the degree of your pursuit of customer satisfaction is far and away better than most companies I’ve ever worked with on our home.
Thank you again, and please feel free to show this message to anyone of your choosing and don’t hesitate giving anyone my telephone number for a direct reference.
All the best to you, your family and your excellent employees for a happy and healthy Holiday season.
It was great talking with you today. I really appreciate you taking the time to walk me through those steps to get that granite slab dried out. We have yet to provide a preferred stone care vendor to our customers and would love to be able to network with your company. We are a residential remodeling contractor specializing in all tile and stone work. Our niche is high end custom bathrooms but we do all indoor and outdoor stone work. If you ever need anything, please give us a call. We are honored to be a part of your vendor list. Thank you.
Alvarez Tile & Stone
Just wanted you to know that Juan and his team did an excellent job with great results –
I was in Connecticut due to last minute family matter – logistics were complex since had to
get faucet installed and new piece of tile installed before Juan and team could work –
but all worked out great and was a pleasant surprise to return late Saturday night to a very clean and
greatly enhanced surfaces –
Thank you and your team for your excellent work – please use our name for references
Ann Kerr Bache
Your crew is awesome, every one of them are professional and they did an excellent job, specially Eric and Scott. Today Scott stayed an hour more to chalk everything after everybody else left. Eric cleaned and sealed the table inside the guest house for me because he can’t stand how dirty it was 🙂
Do you want to meet Friday at noon or Monday after 1pm? Or anytime Wednesday. I’ll give you the check when I see you.
Hi Lenny. I returned home from New York and was blown away by how fabulous the floors looked. Thanks so much for that extra final buffing! Everybody’s who has been here to visit has raved about the floors….I trust some of them will be calling on you in the future.
I was talking about getting a buffer machine and doing this myself once in a while. But honestly, I don’t have the space to store a machine….and your workers are SO good at it. Roughly what might you charge me to have them come in occasionally and do a buffing like they just did?? No moving or furniture or rugs. Just a simple buffing of exposed floors.
Let me know. I’d love to do it, say, twice a year.
To whom it may concern: I want to thank Mr. Silva for the tremendous job he did yesterday cleaning, sealing, and polishing the granite on our outdoor kitchen. The granite looks brand new, my wife loves the shine and gloss, and the tremendous job. Mr. Silva was great and performed magnificently. So, thank you for sending such a highly qualified technician.
L. Paul Gerencser
Greg and I are very happy with the work you did to restore our bathroom vanity counter top.
Two other professionals had attempted to fill-in the holes that had developed after years of wear-and-tear, but the result, after numerous attempts, resulted in a counter top that looked much worse than when they started. We are relieved that you had the artistic color sense and technique to do the restoration..which has returned the travertine slab to its original condition of eleven years ago.
We will certainly refer you to our friends and neighbors.
Thanks again for the great work,
Ann & Greg Hardee
Lenny – I wanted to make sure you knew how pleased I am with the work recently completed on my travertine floor. Zachary was a pleasure to deal with. He, along with Austin and Travis (if I remember their names correctly), were professional, courteous, prompt and incredibly knowledgeable. It would be my pleasure to recommend your company.
Thanks again for coming over to look at our decks and for sending me your estimate. Thank you as well for your advice. I really appreciate it.
We decided to go ahead and replace the slate on both decks with new porcelain tiles. In the long run, it seems to be the better option.
Thanks again for your time.
I just wanted to let you know how happy I am with the results. My master bathroom looks like new. I love it! Thank you for a great job and for doing it so quickly. We are moving in on Friday and we are thrilled to have it done.
Can I pay you with a credit card? If so, let me know when I can call in with the number.
I wanted to follow up with you on this morning.
Pete and Jeff are wonderful employees, and did a fabulous job today. Very personable.
They arrived about 7:45 and got right to work. Everything looks wonderful !
Thank you so much for sending them over, it made my week !
I just wanted to let you know how satisfied I was with the work your guys did here at my house. They both were very professional. It is a pleasure doing business with you.
The travertine floors came out wonderful. They filled the holes and polished everything up. It is a nice knowing that I was not left having to do anything but appreciate the work they did.
Thanks again for everything.
Haven’t used the shower yet but every time I walk past the door I feel like I have a new home again !
Thanks so much for doing a great job. Hopefully the finish will last past my first shower ☺
You left a Polo work shirt here let me know if you need it back before I see you for our next appt
Leaving Monday back on Saturday
I am writing to compliment you on the two men you sent to clean and seal our floors.
They couldn’t have been more polite, accommodating and truly caring about us and the work they were doing.
In the years we’ve lived here; we’ve had a number of good, skilled professionals helping us care for our home; but the two men from your company stand out as the best we’ve had.
Greg & Laurie Howard
Dear Mr. Pellegrino,
Thank you so much for doing such a beautiful job refinishing the limestone floor in the kitchen of our home. The men who did the work were extremely professional, helpful, and knowledgeable. Although it was a small job, they obviously put as much effort and care into their work as they would a much larger project.
The finish in this area now appears to be much more durable than it was previously. In order to be certain to keep the finish looking as nice as possible, I have purchased your Granite Gold products, which I noticed are available at local stores. The products work very well, and leave the floor looking beautiful.
Thank you for honorably standing by the excellent guarantee for your work, and making it possible for me to continue to wholeheartedly recommend Pellegrino Stonecare when people ask who to call to protect their natural stone counters and floors.
It was a pleasure working with you,
I just wanted you to know how great our floors came out.
I didn’t catch the name of either of your employees, but Tony DiCola seemed to be the lead and he was extremely professional. He really seems to take pride in the work he does. Thanks again for the tremendous job and sending out some terrific employees.
My wife and I want to thank you and your staff for the excellent restoration work to our interior and exterior stone floors.
The result were better than we expected.
Very truly yours,
Judy & Ray Taramasco
They saved my travertine
The team at Pellegrino is top-notch. I had them clean, repair, and seal my travertine floors which were in pretty bad shape. They were professional, on time, and friendly. It wasn’t cheap but they spent a significant amount of time and did a wonderful job. I will definitely call them next time I need assistance with my tile.
We are so pleased with the work your company did in our home. From the first moment you came in our home, we knew that you had a call and passion for your work.
Thank you for educating us on our marble and granite care. This will help us enjoy them for many years. We will spread the word and look forward to seeing you and working with you again.
Annie & David
To Whom It May Concern:
I hold Pellegrino Stonecare Company in the highest possible regard. As a customer on both personal and professional levels, I will attest to their high quality of work, attention to detail and unparalleled knowledge of materials. Their proposals are competitive and reasonable. Pellegrino’s skilled craftsmen are courteous and anxious to make the client satisfied through all phases of any job.
I will not hesitate to call Pellegrino Stone again.
Drew E. Spaeth
Wardell Builders, Inc.
I wanted to take a moment to thank you and your staff for a beautiful and professional job refurbishing our limestone and travertine floors. Special thanks to Eric and Scott!!! They were courteous, neat and very thorough; something that seems more and more difficult to find in home care professionals. We have used before and will definitely use you again. Oh, I also wanted to tell you how impressed I am with your stone care products. They have made the maintenance on our stone a breeze!!!
Best wishes to you and your staff.
La Jolla, CA
Thank you so much for the wonderful job Pellegrino Stonecare did on our stone floors. Not only do they look spectacular, but it was a pleasure working with Tony, Georgie and Jerry. They were experts in what they did and courteous to be around. We would definitely recommend you to anyone we know.
Thank you, Valerie Donoghue
Rancho Santa Fe, CA
We recently had Pellegrino Stonecare Company clean and polish the marble slabs in our master bathroom. Everything looks better than the day they were installed. The work was executed promptly and the representatives of PMC were pleasant, courteous, clean, and careful of our home.
We will call on them again and recommend them highly.
Mr. and Mrs. Richard H. Brown
I just wanted to tell you how happy we are with the work your people did here at Foxhollow. The place has never looked so good!
Stephen F. Flaim